Is Your 911 Address Information Up To Date?

Your 911 mountain address, do you know it?  Every home now has a 911 address.  Particularly for the mountain or rural communities, it became apparent that firefighters and paramedics needed the correct address in order to reach your home as quickly as possible.

You should check to see if the county has your correct data.  This is especially important if you have a new cell phone number or the people residing in the residence has changed.

Having your correct information on file, will enable medics and fire fighters to reach your home if ever necessary in as short amount of time as possible.

Every home will have a 911 address.

Q & A’s

• Will my vacant lot have a 911 address?  No

• When do I apply for my 911 address?  As soon as flags are out to show the drive or the driveway is in on your lot.

• Why do I need the 911 address?  Addresses are needed to order insurance for your new home as well as telephone or computer service.

• When will I receive my address?  Prior to receiving your certificate of occupancy you should make certain it has been requested.  In mountain homes, this number should be placed near the drive of the home.

• How often should I update my information?  Upon changing of cell phone numbers.  The people’s names that will reside in the residence should also be added.  In an emergency situation, this information is vital for a quick response.

Macon County

If there is an emergency, call 911.

Those purchasing homes or property within Macon County should contact Angie Kingsland, the Macon County 911 address coordinator, at her email  or call her at 828-349-2547.  Share your current address and information with her regarding your Macon County address, phone numbers and emails.  If there is more than one resident in the household, make sure she has access to all the phone numbers or emails.

EVERYONE in Macon county should Sign Up for CODE RED. 
What is CODE RED? 
Code Red is a reverse alert system that is based on the area where you live.  if there is an issue with any road problem, a gas leak in an area, a weather advisory, a fire or a problem that could be a concern for the area where you live, you will be sent an alert to your cell phone, email, or house phone.    Making sure that the county has the correct address is why you need to contact Angie Kingsland above.

For additional Macon County 911 questions call the 911 Communications Supervisory - Todd Seagle  828-349-2232 or email

Are You Located In Highlands, North Carolina?

Website for The Town of Highlands: The two documents below are to be filled out if you live within the town of Highlands.  After you have filled your updated contact information in, also sign up for CODE RED.

Part Time Resident Contact Information Update

Business Contact Information Update

Town of Highlands phone number: 828-526-2118  Be sure to go to their website and update your 911 information if you live within the city limits.  Once you have updated your contact information AND signed up for code red, you will receive an update if you give them your email address, they will send you alerts if there are emergencies that you need to be aware of.  This is especially important if you are a part time resident.  If you live close to Highlands and not sure if you are in the city limits, give them a call.  They will let you know if your address falls within their jurisdiction.  For additional Macon county 911 information feel free to call 828-359-2063

Jackson County, North Carolina

If there is an emergency, call 911.

911 County address Information:  828-586-7537 
Click here for Jackson County 911 address request form.

Transylvania County, North Carolina

911 Addressing request: 828-884-3108 ext 1
Street Name / Road Sign request 828-884-3108 ext 1

A good time to think about updating your 911 address data would be the same time you check your smoke detector batteries.  Don’t delay, keep your contact information with your county where you live or have a second home updated!